What does the term "bottlenecks" refer to in the context of Value Stream Maps?

In the context of Value Stream Maps, "bottlenecks" specifically refer to stages in a workflow where the flow of work is hindered or delayed. These bottlenecks can occur due to various reasons such as limited resources, inefficient processes, or inadequate capacity, causing a slowdown in the overall production or delivery of value. Identifying these bottlenecks is crucial for process improvement, as addressing them can lead to more streamlined operations and enhanced efficiency.

Understanding the nature of bottlenecks allows teams to focus their improvement efforts on the parts of the workflow that have the most significant impact on overall performance. By removing or alleviating these constraints, organizations can facilitate a smoother flow of work, ultimately delivering value to customers more effectively and efficiently.